Public Sector · Multimedia
Interactive and multimedia solutions for the public sector.
Kiosks, interactive displays, video content, event streaming and technical production of public events.
When public bodies bring us in
- you're preparing a tender and need a supplier
- the project needs several disciplines at once
- an existing system needs extending or connecting
- a procedure needs digitalising from application to decision
- long-term support after handover is required
What this means for the contracting authority
- Traceability for every step of the procedure.
- Documentation that matches the tender requirements.
- One accountable partner even with several vendors.
- Acceptance testing against pre-agreed criteria.
- Support and development after handover.
Problem → solution
Where multimedia is actually used in the public sector
- an information kiosk in a foyer or outdoors
- an exhibition or museum installation with an interactive part
- streaming a council session or public hearing
- a video explaining a new procedure to citizens
- a notice screen in a public location
- technical delivery of a public event
Equipment in a public place has to survive
A screen in a foyer does not live in office conditions. Hundreds of people touch it daily, the space may be bright, power is not always clean, and a restart has to be possible without a technician.
- brightness suited to a space with glass walls
- automatic start-up after a power cut
- a locked mode a user cannot escape
- remote monitoring of the device
- content updates without a technician visit
- accessibility for a wheelchair user too
When clients come to us
- you are opening a refurbished space and have no content for it
- sessions have to be streamed publicly
- an exhibition needs an interactive element
- an existing kiosk is dead and nobody knows who maintains it
- the project is funded and has a fixed spending deadline
What you receive
- equipment installed and tested on site
- content prepared for the screen or kiosk
- content editing access without a technician
- instructions for on-site staff
- agreed support after handover
How we run a public project
Requirements
Tender and technical requirements are translated into a delivery plan with milestones and responsibilities.
Project management
One contact, regular progress reporting and subcontractor coordination in one place.
Quality and security
Test scenarios, a security review and compliance with the client's requirements before acceptance.
Documentation
Technical and user documentation, instructions and training material.
Acceptance and SLA
Acceptance testing, handover and support with agreed response times.
Related work
FAQ
Do you help prepare tender documentation?
We can contribute to the technical part and clarifications, within public procurement rules.
Who manages the subcontractors?
We do. The client has one contact and one progress report.
What does post-handover support include?
Agreed response times, defect resolution and enhancements as agreed.
Related solutions
Sounds like your project?
Send us the project description, your existing system, the tender documents or the event date.