Products · Smart Venue
Smart Venue Platform - digital management for physical venues.
An Epix product: a modular platform for running physical venues - from visitor registration to revenue analytics.
Why this matters to you
- We know the full product lifecycle, not just the build.
- Experience with real users and support.
- We understand running and scaling costs.
Platform modules
- visitor registration by QR code
- visit records and time tracking
- reservations
- memberships and digital cards
- account credit and loyalty
- automated notifications
- staff and scheduling
- stock and sales
- revenue and business analytics
- multi-location operation
How it is rolled out
Setup
We switch on only the modules the venue needs; the rest can be added later.
Data migration
Existing user and membership records are migrated into the system.
Training
Staff train on their own data, not on a demo.
Next location
Once the first venue runs, the next is added the same way.
Who it is for
For venues that receive visitors and at the same time have to manage entry, visit duration, payments, staff and stock. Individually several tools cover these; together, rarely one - so data gets retyped by hand.
- entry and visitor records
- visit duration and time-based billing
- bookings and notifications
- loyalty, stored credit and digital cards
- staff and shifts
- stock and revenue analytics
What turned out to matter most
In a solution that runs on site all day, the feature list is not what matters most - reliable data entry is: what someone entered must not be lost, even when a device loses connection or updates mid-shift.
- working through a dropped connection
- updates that do not interrupt work
- an interface staff use without training
- several locations under one view
- data that can be exported
How the product is rolled out
Modules
You switch on only what you need; the rest can be added later.
Configuration
Settings, roles, pricing and content are adapted to how you operate.
Rollout
Data migration, team training and a phased launch across locations.
Support
Regular updates, monitoring and support with an agreed response time.
Related work
FAQ
Can the product be adapted to how we operate?
Yes, settings, roles and modules are configurable; larger changes are agreed separately.
How does a multi-location rollout work?
Location by location, with team training and phased data migration.
Related solutions
Sounds like your project?
Send us the project description, your existing system, the tender documents or the event date.